Please see below for the most frequently asked questions with regards to deliveries.

How are the delivery fees calculated?

Get your items delivered right to your door with our convenient shipping options. Our delivery fees are based on the size and weight of your order, as well as the postal code it’s being sent to. Don’t worry, you can easily view the delivery fee for your entire purchase in your Shopping Cart before you check out. Looking for a quick estimate? Just enter your postal code to get an idea of the cost.

And if you’re ordering a larger quantity of doors, we’ve got you covered too. We work with reliable third-party transporters who will provide a personalized quote based on your specific needs. The price will depend on factors like the number of pallets and your location. Don’t let logistics hold you back – we’ll take care of everything for you.

Where do you deliver to?

We are able to deliver to all cities and towns within the South-African borders and Botswana and Zambia.

When will my order be delivered?

All our Wooden Door Products are manufactured by K Parker Joinery with a lead time of just 7-14 working days, we strive to deliver your items as quickly as possible. And in some cases, we’ll even beat that timeframe! Once your products are dispatched, you can expect to have them at your doorstep within 24-48 hours. The exact delivery time will vary depending on your location and the size of your order. Rest assured, our deliveries are made on weekdays during normal business hours, ensuring convenience for you. Say goodbye to long waits and hello to speedy deliveries with us!

Who will deliver my order?

Experience fast and reliable nationwide deliveries with www.buywoodendoors.co.za, powered by the trusted Courier Guy. Our partnership ensures efficient transportation of your goods wherever you need them.

How will I know when my order is on its way?

Get real-time updates on your order! Our head office will notify you via email with the tracking details as soon as your order is on its way. With the provided tracking number, you can conveniently monitor the progress of your parcel directly with the Courier Guy or through our head office. Don’t miss a beat with our seamless delivery communication. Our office number is 011 786 5471.

Important Information for When Your Order Arrives

Protect your investment! At www.buywoodendoors.co.za, we go above and beyond to ensure the safe delivery of our products. However, we understand that accidents can happen during shipping. That’s why it’s crucial for you to take action as soon as your order arrives. Immediately cross check your items against the weigh bill, ensuring quantities match the delivery note. If you notice any visible damage to the packaging, be sure to note it on the waybill. And most importantly, report any damages or shortages to us within 24 hours. Time is of the essence, as any delay could jeopardize your claim. Don’t let mishaps go unnoticed – trust Van Acht to make it right.

We advise you read our Terms and Conditions for more detailed information.

FOR ALL OTHER AREAS, PLEASE CONTACT OUR HEAD OFFICE IN JOHANNESBURG. WE COURIER ANYWHERE IN SOUTH AFRICA!